STEADY

Data Deletion Instructions

Last updated June 15, 2026

You can request deletion of your STEADY account, coaching, lead, and health, symptom, medication, habit, purchase, and whole-life tracking data, including eligible photos, scale images, food images, consumer health data, and related coaching history, by contacting support.

How to request deletion

  1. Email contact@inovaplatforms.com with the subject line "STEADY data deletion request".
  2. Include the email address or phone number you used with STEADY so we can locate your records.
  3. We will verify the request and delete or de-identify eligible data unless retention is required for security, fraud prevention, billing, tax, payment disputes, consent records, opt-out records, legal obligations, or compliance documentation.

Connected accounts

If you connected a third-party scale or payment provider, you may also need to manage data directly with that provider.